MCS's Features in Detail

Quick & Secured Access

Password protected with role-based access control.

User-friendly & intuitive web-based interface

Allow non-IT personnel to operate with minimal training.

Detailed & Summary Reports

Allow to generate detailed info on customer telephone usage.

Call Pricing & Rating

Monitor & track employee call usage.








Benefits & Features

  • Tracks monitors all call activities
  • Allocate call expenses by department, division or cost center
  • Provide documented proof of fraudulent call behavior
  • Manage employee productivity
  • Reduce telephone expenses
  • Understand call activity patterns
  • Call costing accounting assurance through bill reconciliation
  • Web browser based allow users to easily manage from centralized location
  • Automated email of generated reports allowed customer to received schedule reports at set interval
  • On the fly report generation
  • Email alert on not receiving SMDR
  • Temporary store SMDR to local folder when database
    connection lost
  • Multi-rate plan call pricing
  • Ability to configure program to start process automatically or manually
  • Auto purging of old data
  • User friendly
  • Secured access
  • Proven platform
    •



Main Engines



Raw Data Capture

The MyReader engine handles the raw data capture from any 3rd party Support Major Telecommunication Systems

Database Management

The MyManager engine allows for management tools such as purging, updates of subscriber, customer and rate plan management.



Data Archieve and processing

The MySMDR engine handles the main data archiving and processing of CDR.

Reporting

Auto report to generate reports automatically and email to predefined email address.